| Job Title | Research Database Administrator |
| Company Profile: | |
| Job Description: |
Working within the Operations Team as a first-line report to the Research Manager, the role has the following key responsibilities:-
· Managing customer corporate / contact data, error-checking and deduplicating data files and loading to database
· Maintaining, cleansing and managing current and historical database data
· Co-ordinating electronic survey invitation mailings to selected customer contact base
· Review of response rates, identifying and implementing follow-up actions to improve response rates
· Managing and maintaining production schedules
· Coordinating report production with the Research Manager
· Coordinating upload and circulation of completed reports
· Liaising with customers on all aspects of the research products supplied
· Providing support to the operations team in all aspects of the Operational Process and customer service delivery as required
The following skills and attributes are required:-
· Experience of managing databases
· Advanced Microsoft Excel skills including writing formulae
· Able to work efficiently under pressure and to tight deadlines
· Ability to prioritise workload effectively and efficiently
· Ability to work under own initiative and as part of a team
· High attention to detail
· Excellent communicator with strong customer service skills and good telephone manner
· Flexible, adaptable and able to multi-task
· Show loyalty, commitment, dedication & confidentiality
· MS Office; Word and Outlook for mail-merge applications
· Additional languages would be an advantage but not vital
20,000 plus package |
| Location: | Nr Thame Buckinghamshire |
| Salary: | £0 - £20,000 |
| Job Post Date | 18 Jun' 2010 |
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